Contact & Support
Talk to the Ultra Seven Team
Questions about a product, an order, or a certificate of analysis? Send a message and include your order number where relevant.
Support details
- 📧 Email:
[email protected] - 🕘 Hours: Monday–Friday, 9:00 AM–6:00 PM ET (excluding U.S. holidays)
- ↩ Response time: within approximately one business day
- 🔬 Lab results: include the SKU and lot number printed on your tin or pack
- 🤝 Wholesale: licensed retailers should state the business name, state license number, and monthly volume
For order changes, contact us the same day when possible — dispatched packages follow the return policy.