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Terms & ConditionsTerms and Conditions
Please read these terms before ordering. Placing an order means you accept them.
Terms and Conditions
Please read these terms before ordering. Placing an order means you accept them.
1. Eligibility and age
This website and its products are available only to individuals 21 years of age or older. By entering the site and placing an order you represent and warrant that you are at least 21, that the information you provide is accurate, and that the delivery address is one at which you (or an adult recipient) can lawfully receive the order. Products must never be given, sold, or transferred to a minor.
2. Products and labeling
Product descriptions, strengths, counts, and flavors are provided on each product page and printed on packaging; minor packaging updates may occur without notice. Ultra Seven flavored products contain labeled amounts of 7-hydroxymitragynine and are sold as packaged goods with no claim to diagnose, treat, cure, or prevent any disease.
3. Not medical advice
Nothing on this website, including blog articles, FAQs, and educational content, is medical advice, a diagnosis, or a treatment recommendation. These statements have not been evaluated by the Food and Drug Administration. Consult a licensed healthcare professional before using any product, particularly if you take medication, have a medical condition, are pregnant or nursing, or have a history of substance use. Do not combine these products with alcohol or sedating medications, and do not drive or operate machinery after use — see our interaction guide.
4. Legal compliance
Laws governing 7-hydroxymitragynine products differ by state and locality and are changing in 2026; see the shipping & legality page. The customer is solely responsible for knowing and complying with the laws at the delivery address. We reserve the right to refuse or cancel any order that would violate law, carrier policy, or this agreement, and to cooperate with lawful requests by authorities.
5. Orders, pricing, and payment
Prices and availability may change without notice. An order confirmation is an acknowledgment and not an acceptance of the order if the item is out of stock, mispriced, or cannot lawfully ship; such orders are refunded. Sales tax is calculated at checkout according to the delivery address. Payment is made by Zelle, Cash App or Bitcoin using the account details shown during and after checkout. Orders remain on hold until the payment is received and confirmed, and are dispatched only once it is. Where a payment is never received, the order is cancelled and any stock reserved for it is released.
6. Shipping, risk of loss, and returns
Shipping terms are set out in the shipping policy and returns in the refunds & returns policy, both incorporated here. Risk of loss passes on delivery to the address provided.
7. Acceptable use
You may not use this site to purchase for or on behalf of a minor, misrepresent your age or location, resell outside the law, attempt to disrupt the site or its security, or scrape product and order data. Wholesale or licensing inquiries can be made through the contact page.
8. Limitation of liability
To the maximum extent permitted by law, Ultra Seven is not liable for indirect, incidental, or consequential damages arising from misuse, combination with other substances, failure to follow label directions, or unlawful receipt of products. Your exclusive remedy for a defective product is replacement or refund under the returns policy.
9. Intellectual property
The Ultra Seven name, logo, product renders, and original site content are protected and may not be copied or resold without permission.
10. Changes and governing law
These terms may be updated as the law changes; the current version applies to orders placed after publication. The agreement is governed by the law applicable to the store’s place of business, without regard to conflict-of-law rules. Questions: contact support.
Agreeing to these terms and conditions
By ordering from officialultrasevenkratom.com you accept these terms and conditions. They sit alongside the shipping policy, the refunds and returns policy and the privacy policy, and all four apply to every order.
Eligibility under these terms and conditions
You must be at least 21 years old and ordering for your own lawful adult use. Age is confirmed at checkout. We do not sell to minors, we do not ship to restricted jurisdictions, and we cancel and refund orders where either applies. The current destination list is on where we ship and 7-OH legality by state.
Product information, pricing and orders
Strengths, counts, flavors and prices shown in the shop are stated per product and are the figures printed on the packaging. We reserve the right to correct a pricing or labeling error before dispatch, in which case you can accept the correction or cancel for a full refund. An order is accepted when it is dispatched, not when the confirmation email is generated. Batch testing and lot traceability are described on the lab testing page, and you can verify a certificate yourself with how to verify lab tests.
Lawful and responsible use
Nothing in these terms and conditions is medical advice. Products in this catalog are sold to adults 21 and over, are not evaluated or approved by the U.S. Food and Drug Administration for any medical use, and are not intended to diagnose, treat, cure or prevent any disease. You are responsible for complying with the law where you live and where you travel — see the FDA guidance on 7-OH products for the independent regulatory view. Before ordering, read the 12 safety rules, drug interactions, 7-OH and alcohol, driving after taking 7-OH and childproofing and pet safety.
Liability, changes and contact
To the extent permitted by law, our liability for an order is limited to the price paid for it, and we are not liable for use that contradicts the printed label or these terms. We may update these terms and conditions as law, carriers or the catalog change; the version on this page at the time of your order is the one that applies. Questions go through the contact page, and common questions are answered in the FAQ hub.
Summary of these terms and conditions
- Who may buy: adults 21 and over only; we may ask for age verification and may refuse any order.
- What we sell: 7-OH chewable tablets and oral strips as consumable goods, not as medicine, supplements or treatments for any condition.
- Pricing and orders: listed prices exclude shipping and tax; an order is accepted only when we dispatch it, and we may cancel and refund before that point.
- Lawful use: you are responsible for confirming these products are legal where you live and where you travel; see 7-OH legality by state.
- Restricted areas: orders to states or countries where 7-OH is restricted are blocked at checkout or cancelled with a full refund.
- Returns: sealed and unused items within 14 days — see the returns policy.
- Liability: limited to the amount paid for the order; no liability for misuse, combining products, or use contrary to the label.
- Changes: the version in force is the one published here when you order.
Questions about these terms and conditions? Contact Ultra Seven before you order rather than after.