Terms & Conditions

Terms & Conditions

The Rules of the Store

Please read these terms before ordering. Placing an order means you accept them.

1. Eligibility and age

This website and its products are available only to individuals 21 years of age or older. By entering the site and placing an order you represent and warrant that you are at least 21, that the information you provide is accurate, and that the delivery address is one at which you (or an adult recipient) can lawfully receive the order. Products must never be given, sold, or transferred to a minor.

2. Products and labeling

Product descriptions, strengths, counts, and flavors are provided on each product page and printed on packaging; minor packaging updates may occur without notice. Ultra Seven flavored products contain labeled amounts of 7-hydroxymitragynine and are sold as packaged goods with no claim to diagnose, treat, cure, or prevent any disease.

3. Not medical advice

Nothing on this website, including blog articles, FAQs, and educational content, is medical advice, a diagnosis, or a treatment recommendation. These statements have not been evaluated by the Food and Drug Administration. Consult a licensed healthcare professional before using any product, particularly if you take medication, have a medical condition, are pregnant or nursing, or have a history of substance use. Do not combine these products with alcohol or sedating medications, and do not drive or operate machinery after use — see our interaction guide.

4. Legal compliance

Laws governing 7-hydroxymitragynine products differ by state and locality and are changing in 2026; see the shipping & legality page. The customer is solely responsible for knowing and complying with the laws at the delivery address. We reserve the right to refuse or cancel any order that would violate law, carrier policy, or this agreement, and to cooperate with lawful requests by authorities.

5. Orders, pricing, and payment

Prices and availability may change without notice. An order confirmation is an acknowledgment and not an acceptance of the order if the item is out of stock, mispriced, or cannot lawfully ship; such orders are refunded. Sales tax is calculated at checkout according to the delivery address.

6. Shipping, risk of loss, and returns

Shipping terms are set out in the shipping policy and returns in the refunds & returns policy, both incorporated here. Risk of loss passes on delivery to the address provided.

7. Acceptable use

You may not use this site to purchase for or on behalf of a minor, misrepresent your age or location, resell outside the law, attempt to disrupt the site or its security, or scrape product and order data. Wholesale or licensing inquiries can be made through the contact page.

8. Limitation of liability

To the maximum extent permitted by law, Ultra Seven is not liable for indirect, incidental, or consequential damages arising from misuse, combination with other substances, failure to follow label directions, or unlawful receipt of products. Your exclusive remedy for a defective product is replacement or refund under the returns policy.

9. Intellectual property

The Ultra Seven name, logo, product renders, and original site content are protected and may not be copied or resold without permission.

10. Changes and governing law

These terms may be updated as the law changes; the current version applies to orders placed after publication. The agreement is governed by the law applicable to the store’s place of business, without regard to conflict-of-law rules. Questions: contact support.