What We Collect and Why
We collect only what is needed to process orders, verify age, support customers, and comply with law.
Information we collect
- Order information: name, shipping/billing address, email, phone (if provided), items ordered, and payment processed by our PCI-compliant payment gateway. We never see or store your full card number.
- Account information: username/email and encrypted password credentials for registered accounts.
- Support information: the name, email, order number, and message content submitted through the contact form.
- Age acknowledgments: confirmation that the visitor is 21 or older, stored locally in the browser and as checkout acknowledgment.
- Technical data: standard server logs (IP, browser, referring pages) and, where enabled, privacy-respecting analytics needed to keep the store secure and measure errors.
How we use it
To accept and fulfill orders, prevent fraud and underage access, provide support, send service and tracking emails, maintain tax and sales records, and improve the site. We do not sell personal information.
Cookies
The store uses essential cookies for cart, checkout, login, and the 21+ age gate. Analytics and preference cookies, if enabled, can be managed through your browser controls; blocking essential cookies will prevent checkout.
Who we share with
Data is shared only with service providers necessary to run the store: payment processing, shipping carriers, transactional email, hosting, and security/fraud tools, all under appropriate data-handling obligations. We disclose information where required by valid legal process or to protect rights and safety.
Data retention
Order and tax records are retained for the periods required by law; inactive accounts and support messages are reviewed periodically and deleted when no longer needed. You may request access, correction, or deletion of your account data by contacting us, subject to records we must retain.
Your rights (US states)
Residents of states with comprehensive privacy laws may request access, correction, deletion, portability, or opt-out of certain processing. Because we do not sell data, most marketing tracking is off by default; email requests are answered within 30 days.
Children’s privacy
This site is not directed to anyone under 21, and we do not knowingly collect information from minors. If you believe an underage person submitted information, contact us for deletion.
Security
Checkout and account pages are encrypted (HTTPS/TLS), payment data is tokenized by the payment processor, and the platform is patched and protected by web-application firewall and rate-limiting tooling.
Contact
Privacy questions: use the contact page or email [email protected].
